You will receive a confirmation e-mail, including all items ordered.
Also, our support team receives one and the provisioning workflow is initiated.
A controller will be internally assigned to your specific order, in charge of personally assuring the picking, shipping, and dozens of details required to ensure the best experience for you.
Once the shipment process begins, you will start receiving notifications both by email and SMS on your mobile phone constantly updating about shipment status, which will be specially relevant in cross-border shipments, for yachts in transit, and to avoid many different issues than can occur during domestic and international shipments. Our delivery guarantee without issues exceeds 99,5%, greatly increasing the sector average, due to continuous supervision of the shipping agents and constant updates provided to our customers, ensuring both parties are acknowledged about each shipping process step.
You will be also able to access order status and shipping details directly from the "My Account" section.