GARANTIA DE PREÇO

Se encontrar um preço mais baixo nas próximas 72 horas, igualaremos o preço.

REGISTE-SE PARA OBTER DESCONTO NA 1.ª ENCOMENDA

Registe-se na comunidade SailRACE e obtenha 5% de desconto inicial na sua primeira encomenda.

GARANTIA COMPLETA

Como especialistas certificados, todos os nossos produtos são novos e têm garantia integral do fabricante.

Next-Gen Charts

C-MAP® X-Gen charts deliver the cutting-edge of navigation. Explore the stunning DISCOVER® X charts, zooming in and out in an instant. Discover new spots with incredible local detail. And explore after dark with a dedicated night mode. An upgrade to the stunning REVEAL® X adds incredible shaded relief and satellite imagery to your arsenal.

Revolutionary Safety Features

The X-Gen charts also unlock a host of ground-breaking features, such as the revolutionary C-MAP® Safety Alerts – built to automatically alert boaters to hazards up ahead, from shallow waters to buoys.

Ground-breaking Chart Management

In an industry first – the X-Chart Manager lets users manage C-MAP® chart updates and upgrades directly from the device, with the ability to choose custom areas for a near-instant download. And there are plenty of updates, because X-Gen charts are always evolving, adding new details and features all the time.

Superior Integration

Our latest OS has integration at its core, with seamless networking across the entire boat. Connect to HALO® radars for superior safety and situational awareness. Unlock next-level performance with our Triton Edge and Hercules sailing processors. And bring the very best data to the helm with our famous wind sensors, which feed into our range of Triton and Nemesis® instruments.

Часто задаваемые вопросы

We are here to help sailors like you.

If you don't find an answer to your specific questions, please don't hesitate to contact us.

Posso solicitar uma fatura proforma em vez de efetuar a compra online?

For companies following internal purchasing processes or for individuals who feel better purchasing following traditional, "offline" processes, our customers can always ask for a proforma invoice, detailing the items you're interested in, their quantities, and, optionally, providing the billing and shipping address, and a phone number, for a better shipping estimate and fastest delivery once purchased.

If you're interested in a proforma invoice, please use the following form.

Que métodos de pagamento são aceites na loja online?

Мы принимаем кредитные и дебетовые карты, PayPal, а также Apple Pay.

Вы также можете оплатить банковским переводом, выбрав этот способ оплаты при оформлении заказа. После того как заказ будет оформлен без оплаты, на следующем экране мы предоставим вам банковские реквизиты, необходимые для перевода.

Не стесняйтесь связаться с нами  , если вы хотите выполнить банковский перевод.

Сколько времени займет доставка?

We only use first-class delivery carriers, like UPS and DHL. There's an "Express Delivery" option for many shipping destinations available.

It should not take more than 2-4 days to any European location, 3-6 days to any USA-based location, and 3-7 days worldwide.

When you've placed your order, you can follow-up the shipping on the "My Account" section, with detail information about parcel status.

We will also notify you by email or SMS continously about each shipping activity.

Don't hesitate to contact us if you want products to be shipped using your own carrier.

Насколько безопасны покупки в интернет-магазине? Защищены ли мои данные?

The NSA, with the biggest cybersecurity budget in the world, has been hacked recently, as you might know from the press. So nobody can 100% ensure anything on cybersecurity.

That said, we are very privacy and security-conscious and have done and deployed many advanced technologies to keep your information protected (sorry for the techy terms ...):

  • Our platform updates are automatically managed by Shopify, the global leader in e-commerce. Access the latest Shopify Compliance reports.
  • Our system is protected at the DNS level by CloudFlare, the leading DNS and Internet Security provider, from DDoS attacks, man-in-the-middle and many other attacks. See detailed info here.
  • Complementary security and privacy measures are in place directly by us.

Что именно происходит после оформления заказа?

You will receive a confirmation e-mail, including all items ordered.

Also, our support team receives one and the provisioning workflow is initiated.

A controller will be internally assigned to your specific order, in charge of personally assuring the picking, shipping, and dozens of details required to ensure the best experience for you.

Once the shipment process begins, you will start receiving notifications both by email and SMS on your mobile phone constantly updating about shipment status, which will be specially relevant in cross-border shipments, for yachts in transit, and to avoid many different issues than can occur during domestic and international shipments. Our delivery guarantee without issues exceeds 99,5%, greatly increasing the sector average, due to continuous supervision of the shipping agents and constant updates provided to our customers, ensuring both parties are acknowledged about each shipping process step.

You will be also able to access order status and shipping details directly from the "My Account" section.

Recebo uma fatura da minha encomenda?

Obviamente que sim!

No seu e-mail de confirmação, muito provavelmente encontrará um comprovativo da encomenda para impressão.

Quando o produto for enviado, enviar-lhe-emos a fatura associada.

Também a terá disponível na secção "A minha conta" assim que for enviado.

Se for uma empresa com direito à dedução do IVA, poderá fornecer os seus dados de IVA na finalização da compra. 

Posso devolver os produtos que comprei?

Конечно, да!

Для физических лиц закон гарантирует право на возврат заказов в течение 14 дней.

Пожалуйста, ознакомьтесь с Условиями и положениями , чтобы узнать конкретные требования и оптимальную процедуру возврата товаров, включенных в ваш заказ.

Где вы находитесь?

As nossas operações administrativas estão centralizadas em Espanha (estamos localizados perto de Valência e Maiorca, centros de referência da vela no Mediterrâneo e no mundo).

Devido à natureza internacional das nossas águas, estamos habituados a gerir as necessidades de MUITOS clientes internacionais, cuja frota pode estar em Maiorca, Grécia, Turquia, África do Sul, Austrália ou nas Caraíbas. 

A nossa morada de faturação e administrativa é:

SailRACE - INTEALIS
Paseo de la Castellana, 179, pl. 1, of. C-1
28046 - Madrid (ESPANHA)
Espanha

A nossa morada logística para devoluções é:

SailRACE - INTEALIS
Gran Via Tarrega Monteblanco, 98
12006 - Castellon
Espanha

N.º de IVA da UE: ES B87438123